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What is eduPERT?
Our Performance U!niversity
eduPERT is part of GÉANT’s commitment to helping network users get the best performance from their connections.
eduPERT is a federated PERT that links the independent PERTs (the
GÉANT PERT and the National, Local and Project PERTs) with a portfolio
of central services to aid them in their network investigations.
eduPERT creates a Centre of Excellence where individual PERTs can share their knowledge and experience to help support users across the community.
eduPERT is not limited to NRENs
Universities, other organisations and international projects are
encouraged to join, by setting up “local” or "project" PERTs and
becoming part of the eduPERT Knowledge Base.
Organisations that set up and operate a PERT within the eduPERT
federation will greatly benefit from being part of the wider community
and will be able to:
- Offer an improved level of service to their users.
- Collaborate with other eduPERT members on trouble-shooting.
- Learn from the experiences of other PERTs through the sharing of investigations via the Knowledge Base.
eduPERT makes a number of central services available to the
independent PERTs, including registration and accreditation, arranging
eduPERT meetings, running the Knowledge Base and maintaining the
directory of PERTs in the eduPERT federation.
More than just the network
eduPERT does not just cover the network but also works closer to the end
user and the end point, including new technologies such as cloud which
increase the complexity of performance understanding and diagnosis. Only
by linking your PERT to eduPERT can you benefit from the knowledge of
other PERTs in the community to help you and your users get the best out
of their systems.
By creating a PERT within your organisation and joining with eduPERT
you’ll not only be demonstrating your excellence to your users but also
will be able to use the skills and experience of the wider community to
offer leading edge support to your community.